Terms & Conditions

Last updated: May 28, 2026

Welcome to Paw Lively. By accessing or using our website (pawlively.com) and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our site.

1. General

These Terms & Conditions apply to all visitors, users, and customers of Paw Lively. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the site after changes constitutes your acceptance of the revised terms.

2. Products & Services

Paw Lively specializes in mobility aids for senior and disabled pets, including dog and cat wheelchairs, mobility carts, and rehabilitation supports. We strive to provide accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions or other content are error-free, complete, or current.

3. Medical Disclaimer

Our products are mobility aids and are not intended to replace professional veterinary diagnosis, treatment, or advice. We strongly recommend consulting a licensed veterinarian before purchasing or using any mobility aid to ensure it is appropriate for your pet's specific condition, size, and health status. Paw Lively is not liable for any injury or harm resulting from improper use of our products.

4. Orders & Payment

By placing an order, you confirm that all information provided is accurate and complete. We accept major credit cards and other payment methods as displayed at checkout. All prices are listed in USD. We reserve the right to cancel or refuse any order at our discretion.

5. Shipping Policy

We ship domestically and internationally. Shipping times and costs vary by destination and are displayed at checkout. Paw Lively is not responsible for delays caused by customs, carriers, or other factors beyond our control. For international orders, the buyer is responsible for any applicable customs duties and taxes.

6. Returns & Refunds

We want you and your pet to be satisfied with your purchase. If you are not happy with your order, please contact us within 30 days of delivery. Items must be unused and in original packaging to be eligible for a return. Custom or made-to-order items may not be eligible for return. Please refer to our Return Policy page for full details.

7. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Paw Lively and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Paw Lively shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the specific product giving rise to the claim.

9. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

11. Contact Us

If you have any questions about these Terms & Conditions, please contact us at: pawlively@gmail.com