Shipping & Delivery

Every Pawlively cat scratcher is custom made from your pet photo.

United States delivery estimate

21–30 calendar days total after we receive the photo and customization details needed to begin your order. This includes artwork preparation, production, quality checks and shipping.

Free standard shipping

Standard shipping to eligible United States addresses is free.

Order tracking

We will email your tracking number after the order ships. Carrier scans may take 2–5 business days to appear. Visit Track Your Order if you need help.

Possible delays

Missing customization information, requested design changes, holidays, severe weather or carrier disruptions can extend the estimate. We will contact you if we need more information before production.

Questions? Email pawlively@gmail.com.